PSL is thrilled to announce its second recognition as a Global Leader in IT and Business services by Clutch. In addition, the renowned platform included PSL in its 2018 Clutch 1000 list, a ranking of the top B2B companies through all industries and regions, and on which PSL secured a position within the top 100.
Both distinctions come as a great honor to PSL and its community, whose hard work and commitment to excellence is driven by a tireless attention to purpose, looking to positively impact clients, communities, and society through our work. We receive these recognitions humbly and find in them motivation to keep working towards bigger, more challenging goals.
Clutch selects companies for its list of Global Leaders by using sophisticated methodology that considers each company’s capacity to deliver, market presence, client experience and reviews, as well as other qualitative measures. PSL’s ability to meet these high standards is due in large part to robust internal programs, like the following:
Robust Training Programs
PSL ensures engineering talent receives ample training in both technical and interpersonal capabilities in order to constantly elevate the skill level of their internal resources, as well as make good on the company’s mission to help individuals to better themselves and influence society positively. In 2018 alone, PSL delivered over 60,000 hours of training across all roles and on various topics, from Cloud architecture to performance engineering and more.
Carefully Curated Innovation Initiatives
PSL’s interest in advancement is due, in no small part, to its desire to be constantly refactoring and improving all processes and products. At PSL, we’re always looking for way to better ourselves, our methods, and our technology. Our engineers enjoy spaces to explore and collaborate in PSL Labs, our robust innovation program, that evaluates and develops innovation projects to provide solutions to real-world problems with cutting-edge technology.
Ongoing Education and Collaborative Culture
PSL offers a variety of learning materials, courses, guilds and training sessions to help members reach their full potential, confront new challenges, and give back by sharing their own knowledge and experience further down the road. In this sense, members are constantly discussing and bouncing ideas off each other, feeding off each others’ views and input to reach greater conclusions than one mind alone could arrive at.
Moving forward, PSL is committed to maintaining its high-quality service and attention to client success, while at the same time working to positively impact communities through various corporate social responsibility programs, including Women in Technology. In 2019, PSL intends to continue celebrating and empowering its female engineers and promoting the participation of women in technology and science.
We consider these recognitions to be a fantastic note to end 2018 on, and feel inspired to continue raising the bar for ourselves as a constantly evolving software development outsourcing company in 2019. https://www.pslcorp.com/
PETALING JAYA: Over the past year, the increased awareness of the Internet of Things (IoT), e-commerce and cloud computing has prompted many Malaysian businesses to adopt new technological solutions for their day-to-day operations.
Malaysia Digital Economy Corporation (MDEC) is leading the country’s push into the digital domain with its Global Acceleration and Innovation Network (GAIN) program which was launched last year.
The program aims to assist high-potential Malaysian technology companies to grow and expand their reach domestically as well as internationally.
The program focuses on four main pillars – market access, risk capital, tech refresh and visibility. It is aimed to boost the annual revenue of GAIN companies to exceed RM100mil.
Among others, MDEC is recognising Fusionex International, iTalent Management Sdn Bhd and PanPages Bhd as Malaysia’s Tech “Global Icons”.
These companies have demonstrated strong revenue growth and innovative business models, including an aggressive push towards establishing a foothold in the Asean markets.
Fusionex International is a global, multi-award winning technology market leader specialising in a slew of future market catalysts, namely big data analytics, the Internet of Things (IoT), artificial intelligence, and deep learning.
The data analytics firm’s unique selling point is its ability to enable businesses to turn massive data streams from a liability into an asset, at speed, at scale, and with value.
It is this big push towards the next big thing that has propelled Fusionex into becoming a prominent market innovator.
Its CEO Datuk Seri Ivan Teh said that the firm is poised to capitalise on major trends occurring in the technology space where the physical and digital domains are set for convergence.
“Companies are constantly looking at ways to connect, collect, store, analyse and monetise the data that is being captured. This is the reason why data analytics tools are becoming increasingly important,” he said.
The group’s suite of solutions revolves around a proprietary core called Intelligent Data Management Platform, which is designed from the ground up to be easily configurable and extendable to suit the customer’s needs.
It also offers proprietary software with the provision of maintenance, enhancement, and support, together with expertise in consulting and implementation for its clientele.
According to Teh, Fusionex has long enjoyed a strong relationship with MDEC, adding that the establishment of the GAIN program has become a platform where the firm’s market access has increased and partnership network broadened, both locally and internationally.
“This relationship with MDEC has opened doors for Fusionex to reach out to potential clients in new and existing markets. We are proud to be a part of this program and aim to turn Malaysia into Asean’s big data hub,” he said.
Market research firm Gartner predicts that enterprise data will grow 650% over the next five years with analytics taking the centre stage as the volume of data generated by embedded systems, social media, and other digital platforms increases and vast pools of structured and unstructured data are analysed.
Even though there is still learning curve required in the Big Data industry, organisations are coming to the realisation that they have no choice but to invest and move away from ‘gut feel’ decision making, Teh points out.
Not one to rest on their laurels, Teh adds that there are big plans ahead for Fusionex as it aspires to solidify its position as the region’s top big data analytics player.
However there are actually lots of perks of picking the correct individual likewise. You may simply acknowledge the high quality of a domestic electrician through checking out the technique they execute their duty. A great domestic electrician is going to with patience listen to all your complications. They are going to be actually talented good enough to discover the particular source of the complications and also address it. This are going to aid to prevent reappearance of the troubles.
As soon as all these standards are actually pleased you may decide on the electrical expert. You may additionally explain regarding the expense. There is actually absolutely nothing inappropriate along with investing a little even more for choosing a premium electrical expert. Possess an in-depth conversation concerning your necessities and also criteria. They will definitely additionally help you in getting the most effective items as well as installing it appropriately. There are actually a lot of Domestic electrician electrical power conserving recommendations, which are going to assist you. You need to additionally trouble regarding the security while the electrical expert is actually operating. You can easily additionally preserve great exchange domestic electrician also after the job is actually finished. This are going to assist you to conveniently resolve your agitations associated with power function in your property as well as whenever.
The primarily factor is actually where to pick the electrical expert coming from? There are actually a lot of possibilities where you may opt for one. The most ideal possibility is actually to inquire your friend or family that carried out an electric job lately. They will certainly possess the variety and also connect with information of the domestic electrician that supported all of them. Ensure that you select that domestic electrician, merely if your good friend was actually delighted along with his job. If you do not obtain such an alternative, you can easily most likely to the yellowish webpages. The connect with listing will definitely use you the tissue variety nearly all the domestic electricians in your neighborhood. You can easily check along with an electric outlet likewise. They can easily offer you excellent recommendations. The net supplies you a larger option to choose the most ideal experts. If you are actually carrying out the standard electrician Singapore work with your brand-new house, make certain that you decide on a great expert, given that the very first wires has a lot to do with the resilience of all home appliances at home.
As soon as you locate an Emergency situation domestic electrician, you need to possess outlined conversation along with the individual. Ensure that he possesses a power permit. This are going to confirm that the electrical expert is actually effectively taught and also possess functional know-how in dealing with the electric things. Along with this being actually free of charge to ask them about the expert adventure. It is actually far better to pick an individual along with excellent adventure. You ought to additionally make it assign to inquire about the insurance policy. The insurance need to possess a mishap insurance claim. Else you will certainly must pay of procedure in the event that of any kind of mishaps. In a regular instance, lots of people along with a permit are going to possess insurance policy additionally. You can easily likewise inquire for connect with endorsements. This will certainly aid you be sure the top quality of the electrical expert you choose. This is actually specifically important when you tap the services of an electrical contractor straight coming from the world wide web or two.
A terrific source for discovering a premium plumbing system company may be correct adjacent. Inquire your good friends and also next-door neighbors that they need pipes repair services. There is actually absolutely no far better suggestion at that point one coming from a relied on resource like a close friend or even next-door neighbor. Regularly bear in mind that the very best as well as busiest plumbings typically deal with suggestions, as well as this is actually possibly the most ideal technique to understand you are actually acquiring the correct guy for the task.
It is crucial when looking for a plumbing technician to choose in your location that you locate a registered plumbing technician. When you tap the services of a registered plumbing technician, there is actually a far better odds they are actually properly educated and also experienced in their field. Often plumbings will certainly market their certificate on their site or even company list. If they are actually certainly not specified certainly there, you may consistently inquire when you phone call to obtain a price quote.
As opportunity go by your sort and also way of living improvements as well as your internal settings requires restoration as long as your hair, makeup as well as outfit require a periodic make-over. Moving toward an expert for industrial interior decoration in Singapore assistance is actually certainly not only for the wealthy as well as renowned. Transforming residence ornament of your outlet or even workplace to demonstrate your growth demands and also wishes could be even more overwhelming than getting a handful of things to fresh-up your closet, yet with the aid of a trained expert in Singapore could be exciting as well as the outcome will be actually fulfilling. An interior decorator is actually simply an individual that possesses the skill for adorning indoor rooms however possesses no professional instruction, whereas a trained developer is actually a skilled expert along with a level.
Nowadays, our team may still view the remainders of the right here and also approximately, as a number of the area is actually still within the maintained locations of Singapore. Office indoor developer is going to partner with you to aid you locate your very own one-of-a-kind design. Many of our company recognize what our team do not such as, however it is actually even more difficult to determine specifically what our company are actually seeking and also where to begin, particularly along with a sizable range task. A competent expert will certainly assist you helping job monitoring of the different subcontractors called for to accomplish your targets. They will certainly coordinate the improvement of your job and also routine laborers including builders, plumbing technicians, artists, and also electrical experts at the suitable opportunity.
An opportunity plumber Singapore will arrive when you require to tap the services of a plumbing technician to fix a leaking tap or even supported drainpipe in your house, however just how perform you deal with locating the greatest plumbing professional for the task?
Qualified professionals in various areas of Singapore possess accessibility to information certainly not on call to the public; like retail markets for floor covering, devices, installations, as well as cloths. A competent professional can easily additionally change your investing on those crucial products that will certainly create the best motivations. They can easily assist you discover noteworthy contest produce your venture unbelievable. Office interior decoration can easily likewise raise your capacity to make the most of complimentary examples in the industry. Click https://www.my24hrsplumbing.com.sg/ to get more info and details and contacts.
CC Plumbing Service
10 Anson Rd #27-15
+65 9789 7227
In this particular brand new net grow older, your initial impulse is going to perhaps be actually to browse the web and also perform a hunt for ‘plumbings in Singapore’. When carrying out an on the web hunt you are actually tied to locate a great deal plumbing technicians you can easily name. Fortunately exists are actually a lot of 3rd party regional service assessment internet sites like Google.com Places or even Yelp.com that can easily assist limit the listing. These websites consist of local area service directories along with actual consumer assessments for you to read through. Discover the best measured plumbing professionals on these local area assessment websites and also phone all of them for a quote on your fixing.
The distinction with having to choose an excellent plumber and having to pick a joiner, home builder or painter is that a plumbing professional is typically called when there is an emergency situation. This suggests that you might not have too much time to look around.
Regrettably, it does seem that in the plumbing trade there are more horror stories of individuals being swindled than from the other trades. Naturally, every trade will have its “cowboys”.
Plumber Singapore likewise involves work that many Do It Yourself enthusiasts likewise do not have much experience in. Where some will enjoy putting cabinets together, or painting and decorating, few will feel happy soldering pipes or tampering fixing sewage lines.
Generally, the very best route is a personal recommendation. This way you can a minimum of vet the plumbing professional ahead of time and get enough information to make a notified choice.
Obviously, if your pipes have actually sprung a leak, or your toilet is spewing its contents up, you might not have much time to ask around for suggestions.
In a plumbing emergency, the very first port of call will most likely be the web or Yellow Pages. In Singapore, you can go to the Chartered Institute of Plumbing and Heating Engineering (IPHE). This is a charity whose objective is to “improving the science, practice and engineering concepts of pipes”. There you will have the ability to search for signed up plumbings in your postcode location. These are plumbing professionals who have been vetted and who fulfil particular requirements. The next step will be to begin making some phone calls.
For how long they have stayed in business and if they have properties you can check out. A well-established plumbing technician is won’t vanish throughout the task).
Get some referrals.
Have they done comparable work previously?
Do they have insurance to cover your home (and that of your neighbours).
Do they ensure their work? Is this insurance backed? That means that if they fail then you are still covered.
Is the plumber a member of a professional trade body? If you have time, then call the trade body in question and to check out that they are presently signed up.
Obviously, if it’s an emergency situation then you might not have the ability to do all of the above. But it’s great to ask these questions anyway and you will get an idea of what sort of a plumbing technician he is.
Do not fall into the trap of hiring the first plumber that you called. If it’s an emergency, describe in detail the issue and get a quote. Get quotes for three or 4 various plumbing professionals so that you can compare costs. The concerns that you require to learn from them are:
What are their call-out charges?
What are their per hour rates?
When do they start their rates? (some charge you from the time that they leave their office).
Just How Much Will an Excellent Plumbing Professional Charge?
This all depends. There are no basic guidelines for how many Plumbercan charge. So it’s constantly best to get an in-depth written quote on the work to be done and the expense of this, including products.
Never pay 100% up-front of the rate. You can be anticipated to pay a deposit, this is totally regular. The plumber might have fixtures and fittings that he has to buy. Make sure that the amount is reasonable.
Naturally, if you are preparing a bathroom refit or thinking of setting up main heating, then you have more time to ask around, get quotes, suggestions, take a look at previous work etc. Keep a diary regarding how the work is progressing. This does not need to be detailed, but it can help in case there is a conflict later.
CC Plumbing Service
10 Anson Rd #27-15
+65 9789 7227
PETALING JAYA: Companies cannot afford to exist in a vacuum, shying away from the complications of Industry 4.0. With the accelerating pace of change and new business models being thrown up almost daily, they need to figure out how to navigate this new world and secure their place in it.
The Edge Malaysia managing editor Anna Taing said companies need to keep their ears to the ground as every industry is being disrupted in unthinkable ways.
“And to put a more positive spin, figure out what the world is going to look like and design a business model to address that world,” she said in her opening speech at the The Edge Industry 4.0 Forum: Embracing Digitisation in Petaling Jaya on Saturday.
Taing said there are real requirements in the market that are not being addressed.
“And you have to figure out what these are and come up with solutions for them, rather than hop on the latest bandwagon.
“Technology will help you get there and scale. It is a means to an end, rather than an end in itself,” she added.
Frankly, Malaysian companies should not be too worried as they are in the best position to take advantage of Industry 4.0, according to the first speaker — Fusionex International vice-president for new technologies Raju Chellam.
This is because the country has many unique features put together that neighbouring countries lack, said Raju in his presentation on Gearing up for 4.0.
“English language skills are also available in Singapore, but they have no land and no competitive labour. Cambodia and Vietnam may have competitive labour, but they don’t have the English language skills or the infrastructure. (For Industry 4.0 to take off in Malaysia), what it will require is probably political will and awareness from the community,” Chellam said.
In order to achieve this goal, companies should find a partner who can help address their weak spots, such as in AI (artificial intelligence) or data management.
“You should find a partner, not a vendor. A vendor will sell something to you and go away. A partner will invest in you, do the proof-of-concept free of charge and invest in your success,” Chellam said.
The second speaker, Linear DMS Solutions Sdn Bhd managing director, Dave Choong, said regardless of industry type, there is no better time than now for small and medium enterprises (SMEs) to adopt and reap the benefits of adopting the Internet of Things (IoT). Unlike previous disruptive technologies, he said Industry 4.0 technologies pose a real threat to businesses who do not catch up.
“If you do not take action today, you will be left out. In every scenario, businesses are losing millions annually because they lack visibility, automation and risk mitigation through predictive analysis [that IoT adoption can provide].
“Despite the disparity of industries with the technology, SMEs can take advantage of low-hanging-fruit technologies and leverage on global [cloud] infrastructure and tech trends from service providers,” he added in his presentation on Journey to Digitisation: IoT.
Choong cited a use case in agriculture — an industry where the businesses are run by subject matter experts who have been operating in the same way for generations.
With outdoor IoT enablers, such as long range (LoRa) technology and narrowband IoT (NB-IoT), he said farmers may address pain points such as disease outbreak, rising wages, pond pollution and survival yield.
The third speaker, Loke Khing Hong, director of Medical Devices Corp Sdn Bhd brought it down to brass tacks. He had invented an automated peritoneal dialysis machine that was IoT-enabled.
Speaking on Transforming Dialysis with IoT towards Made in Malaysia 2025. Loke pointed out that kidney failure patients today can opt for a transplant or two forms of dialyses — haemodialysis or peritoneal dialysis.
“Haemodialysis is a hospital or centre-based treatment, where the patient needs to endure a gruelling seven-hour process every alternate day. If you opt for this method, then you just won’t be able to work anymore — you’ll lose your source of income.”
Alternatively, a patient may opt for peritoneal dialysis, a far less invasive and more practical treatment option. The only problem, according to Loke, is that peritoneal dialysis has not seen any major innovation in decades, and worse, has been dominated by a small handful of international companies.
“The automated peritoneal dialysis machines currently in the market are large, 16 kg devices,” he said.
But Loke, an accountant by training, has been able to develop a unit that weighs just 3kg, and is equipped with state-of-the-art sensors that monitor a variety of parameters during the dialysis treatment.
“The machine is controlled by an app on a Bluetooth-enabled smart device. Intelligent sensors in the machine read and record the data on a Cloud-based server. The patient’s physician may then access this data and monitor the patient’s overall condition and health during treatment in real time, albeit remotely,” he said.
This overcomes a major pain point in the dialysis treatment, according to Loke. Healthcare professionals typically want their patients to come in to the hospitals or treatment centres, so their conditions can be monitored directly.
The IoT-enabled automated peritoneal dialysis machine, as envisioned by Loke, could be a multi-billion-dollar game changer. In providing a locally-manufactured alternative to clunky and expensive imports, he might just be able to shake up a health sub-sector that has seen little innovation over the last few decades. https://www.facebook.com/FusionexInternational/
First Step: Appropriate Credentials electrician singapore services companies working in your house must be accredited and guaranteed in case of problems. Every electrical contractor you consider hiring need to be certified, guaranteed, and bonded. They should be really going to let you understand their individual state license number. Likewise, check to see if they have the proper insurance for basic liability and workers compensation.
15 Yishun Industrial St 1,
Win 5 Singapore 768091
+65 8383 6111
ACTION 3: Their Employees Some of the more reliable electric service companies make certain all of their staff members are regularly drug-tested and background examined. This is a terrific indication that the business has your interests in mind prior to theirs. This process is a costly one, and it informs you right now that they have invested a good deal in their own employees. IDEA: See if the company is on any “best places to work” lists in your location.
STEP FOUR: Getting a Rate In Advance Think it or not, you will not get the best price by bidding the job around to multiple companies. Call ones that you have an interest in working with, and get a feel for their client service (a live individual addressing the phone is always an excellent indication!) THEN call one out to your office or home to prepare an estimate. A lot of business are offering first time discounts for brand-new clients, and if not will usually attempt to get your long-lasting organisation by cutting the expenses of that very first task. IDEA: You want to develop a great, long lasting relationship with an electrician. The chances are that you will call them more than once throughout your remain in your home or office.
STEP FIVE: Knowing that you have actually called (Not Worked with YET!) the ideal electrical expert. Here are a few things to watch out for when that electrician concerns your door the very first time: o An excellent electrician will ALWAYS come to your door in a clean uniform. The more expert business firmly insist that their electrical contractors carry enough clean uniforms so that they can alter after every task if one gets filthy. o An excellent electrical expert will have service cards with their business name, telephone number, and a license number on it.
o An excellent electrical expert will constantly call you back within 24- hours or less, supply a well documented written estimate detailing all labor and products, and put a timeframe on the estimate also. POINTER: Let’s state that the job all of a sudden “grows” at some time, and through no fault on anyones part you need to invest more to get it done. A terrific electrical expert will stop and provide a written addendum to the initial price quote so that you know what to anticipate at the final expense.
A great electrical expert will always listen to what you wish to have done, and after that make suggestions based upon their skilled opinion. There are numerous things that need to be factored into a rewiring task, for instance: (overall amperage usage, devoted circuits for computer systems, high wattage cooking area work lights, vacuum cleaner usage, types of bulbs needed, existing electrical wiring, etc etc) An excellent electrical expert will consider all of the ancillary things that you may not think of, discuss them, and offer you alternatives on which direction you wish to go.
A great electrician will constantly use those amusing shoe covers when entering into your house from the attic or the basement. They also will not ever leave a mess of dust and debris once they are done.
Dato’ Seri Ivan Teh stands on one of the three floors that Fusionex’s 60,000 sq ft R&D facility occupies at Plaza 33 in Petaling Jaya, putting on a demonstration of his company’s voice recognition software: “And… lights!” He snaps his fingers, and the elongated ceiling lights dim. One more snap, and the lights beam at full brightness upon his command. Another click of his fingers closer to a room featuring a life-size R2-D2 model (which lets out the occasional excited bleep), and a glass window – previously opaque – turns transparent.
It makes for an impressive, entertaining display of the sort of technological wizardry that Fusionex is capable of achieving but, really, it’s just the tip of a very substantial iceberg. From the time it was founded in 2005, Fusionex has made a name for itself in the global technology industry by specialising in analytics, big data, machine learning, artificial intelligence and, perhaps most importantly, its ability to make sense of vast amounts of structured and unstructured data for its clients. With an official net worth that currently stands at MYR1.2 billion, this is a company that – as Dato’ Teh explains – began with a badminton game and a dream of becoming a superhero.
Born and bred in Petaling Jaya, Dato’ Teh grew up as an academic all-rounder (it helped that his mother was a teacher) with an aptitude for mathematics, science and technology, as well as a love for art and drawing. “At a young age, what I really liked was innovation,” he recalls. “I began looking up to superheroes like Iron Man, Superman, and Batman when I was about eight or nine, so I’d draw them and imagine being a superhero too. It wasn’t their superpowers that I wished for, but I really wanted to solve problems and fight villains.
“As I got older, I understood that I couldn’t become a superhero in real life, but I still admired Iron Man for his innovation and creativity, where he could bring things like art and science together, the way I wanted to. That’s science technology.” This inevitably drew him towards a degree in computer science, which in itself became a springboard from which to enter the IT industry, propelling him towards managerial positions in multinational companies including Hewlett-Packard, Intel and Accenture.
“When I started working in these organisations, we’d be flooded with a tsunami of data and the problems that stemmed from it, like hospitals and medical centres, where I’d observe long queues and inefficiencies. I thought to myself, ‘What can I use or do using technology and a combination of skillsets to make life better, faster and more efficient? What can I do to change the world?’ These were eureka moments for me and, obviously, it’s important to have a vision – but how do you execute it?” It was only during a badminton game with some of his friends, who were in similar industries, that things began to get moving.
“At one of the sessions, we recognised there were a lot of problems across industries, where people were spending lots of money and yet waiting times at retail outlets, banks, telcos and airlines were bad. A few of us said: ‘There must be a better way of doing this – it can’t be all that bad. We have to be able to challenge the status quo and find a better way forward.’ We wanted to start things together, but many of my friends back then had their own careers and livelihoods to look after, and some of them were about to get married.
“I said: ‘It could be a big risk for you. Would it be something you want to do? Why don’t you let me try it for a couple of months and validate the idea that the demand is actually there? Once we’ve proven that there’s a market for what we’re offering and the business model really works, I’ll invite you to come on board.’ And that’s what I did.” It was – for a time – very much a one-man show, where Dato’ Teh had to do everything from coding software to searching for clients. No stranger to hard work (as a 10-year-old, at his father’s insistence, his school holidays were spent selling bedsheets at textile stores and pasar malams), he persevered.
“For a couple of months, I navigated the waters, finding ways to ensure our skills and ideas would be accepted in the market – which they weren’t, by the way. That was painful. People wanted a track record. But slowly, we started to gain traction and got our first few breakthroughs after six to nine months, thereby validating our model. Once we were more stable and had our first customers, I wanted Fusionex to grow and accelerate, and I couldn’t do that alone. That’s why most of the pioneering team – there were about five of us who started this – are still with us today as we continue to invite more people into the Fusionex family.”
WE COULD BE HEROES
The company’s seemingly light-hearted nickname for its workspace, the ‘Office of Superheroes’, appears to be half a vision of the future and half a teenage boy’s fantasy bedroom when you wander through it, for all the Marvel and DC Comics memorabilia in plain sight. There’s even a sizeable karaoke room with a professional sound system, in which Dato’ Teh shows that he’s not microphone-shy, either. (For the record, he does an excellent rendition of You Raise Me Up, and could give Ed Sheeran a run for his money, too.) But for all the office’s creature comforts, Fusionex’s team – which now consists of over 550 staff – works as hard as it plays.
“It’s an amalgamation of different types of ideas and technology, where villains are no longer beasts or monsters – they’re problems,” he says. “My parents taught me to understand how to bring things together and comprehend the real-world problems that people face. So, where you see poverty, difficulties in various situations, disasters or explosions, how do you use technology and innovation to overcome all of these problems? How do you manifest the qualities of a superhero in real life? That’s what we’re all about.” To illustrate the nature of Fusionex’s operations, he posits the company not just as a source of invention, but a sorter of information – an intelligent base that cuts through all things complex and incomprehensible.
“In any organisation, there are so many problems to pinpoint. In a manufacturing business, you want to ensure you minimise defects and downtime – some of these can have huge financial implications when there are quality issues or a whole batch of goods need to be returned. More severely, if you’re in a chemical plant and have a problem – say, you don’t detect a drastic increase in temperature – it can result in a hazardous explosion that could cause fatalities. What we do for our clients is identify their problems together with them, because we don’t know everything, so we have to operate in a consultative way.
“But we work with them in a diligent and very focused manner. Fusionex combines its technology with the expertise of our team to solve a client’s problems using data technology. We believe data is the new crude oil. It’s something that is extremely important, but will remain raw data unless we collect, store, process and analyse that data so that it becomes meaningful and insightful to our customers. It gives them foresight as to what they should do, based on what happened in the past, so they can plan better for the future. That’s what we do for our clients, all of whom come in different shapes and sizes, big and small.”
Gone are the days when Fusionex Founder Dato’ Teh would have to persuade potential clients to give Fusionex even a passing glance – although that may, in part, be due to a heavyweight replica of Thor’s hammer, Mjölnir, which resides in his office (“I don’t have to say much when I’ve got it in my hand,” he smiles). The company’s client roster now includes significant local and international clients such as Starwood, Ritz Carlton, Marriot, CIMB Group, American Airlines, Dell, Intel, Fedex, AEON and Malaysia Airlines, spanning a diverse variety of industries – all of them looking to Fusionex to give them the cutting-edge insights they need.
“Different industries will be different, but the crux of it is that data still resides across all industries, and when we take a look at it – as we draw parallels and compare one industry to another – while they’re adjacent, there are similarities as well,” he expounds. “From day one, our mantra was to solve problems. It wasn’t to go out there and sell a box or sell hardware – that doesn’t motivate me. We wouldn’t have been able to create new jobs or more ideation, which is what lies in Fusionex’s DNA – that fusion between business, technology and the excellence of the experience.”
There are six stages of every digital transformation that can help your business stay on track for successful implementation.
In today’s rapidly changing digital landscape, business evolution is a necessity for growth and sustainability. While many companies are quick to accept this understanding, it can still be difficult to effectively plan and execute these changes successfully.
Thankfully, a series of blueprints have been developed for organizations to follow when modernizing their business processes. Here are the six stages of any digital transformation as identified by Brian Solis, Principal Analyst at Altimeter, and how to identify your company’s progression towards a better DCX (Digital Customer Experience).
Stage 1: “Business as usual”
The first stage of transformation has no real action associated with it and represents a “business as usual” mindset. In this phase, company leadership still rebuffs change and businesses are still reactive when considering the need for improvement. While some companies adopt more modern technologies at this stage, most improvements to processes are superficial.
Stage 2: Present and active
As companies begin adopting more digital solutions for a larger goal, they enter the present and active stage of transformation. Although still inconsistent, there is now larger importance on compiling and reviewing customer needs while expanding social awareness of the company. Very early planning stages may also start to be discussed with a goal of improving and simplifying business processes and customer touchpoints through IT outsourcing companies.
Stage 3: Formalized
The third stage is typically where companies spend most of their time and where the first key actions are taken to begin a digital transformation. In this phase, more formal and intentional levels of experimentation are introduced. This stage is also where tension within the organization may arise as new disruption and begin to challenge company culture. More substantial decisions are made regarding any necessary future change that can inevitably impact the company on several levels.
Stage 4: Strategic
The Strategic phase of transformation is where the initial roadblocks of larger-scale changes have been addressed, and executive buy-ins have opened the door for company-wide implementation. In this stage, most of the company has fully adopted the importance and significance of digital transformation and is working to actively support future changes. At this point, more significant investments in new business technology are being made with the goal of sustaining new company initiatives.
Stage 5: Converged
At the fifth stage of digital transformation, businesses have successfully connected the dots between digital transformation concepts and the beginning stages of implementation. When in the Converged phase, target teams have been developed to assist the company when deploying new initiatives and strategic planning. With the value of all technical changes being accepted, any cultural roadblocks are officially removed, and the company is on its way for a successful transformation.
Stage 6: Innovative and adaptive
The Innovative and adaptive stage represents the sixth and final stage of a company’s digital transformation journey. At this stage, a business has seen a complete overhaul of its processes to support better growth and sustainability. The company culture has been redefined to incorporate new changes, and a digital course is now a way of life for the organization. Moving forward, the business will continue to adapt its systems and processes to support the needs of its customers over time.
Digital transformations are key to ensuring that your company can adequately service a modern and more sophisticated customer base. By recognizing each stage in the digital transformation process, you’ll be better equipped to ensure that your company’s progression towards a more sustainable future. https://www.pslcorp.com/it-outsourcing-services-companies/
For more info:
PSL CORP – USA
154 Grand Street
New York, NY 10013
Multi-award-winning data technology provider, Fusionex, has been accorded the Top Technology Partner Award for 2018. Fusionex was presented with the award at the Alibaba Cloud International Summit “Infinity 2018”, which was held at Resorts World Convention Centre, Singapore.
Fusionex was recognized with this award for its efforts in providing cutting-edge Cloud solutions to organizations across Asia and is officially Alibaba Cloud’s go-to-market partner in the region. Both parties have a shared vision of developing new technologies that will spur a wave of digital transformation and have jointly tapped into emerging opportunities in various sectors such as financial services, trade facilitation, e-commerce, retail, aviation, travel and hospitality, and manufacturing. To further drive Cloud adoption within the region, Fusionex has dedicated a team of specialists to develop products that combine Alibaba Cloud services with Fusionex’s technology offerings to produce total solutions.
When asked to share his views on how he sees the future, Teh further commented: “In today’s world, businesses are racing to harness the power of the cloud, blockchain, big data and AI. Companies across industries, from finance to energy to healthcare to food, retail, travel & hospitality are paying close attention to these technologies, seeing the potential to increase revenue, enhance market reach, reduce costs, share and secure information more efficiently, and unleash new products at unprecedented speed. There is really a lot at stake in this race. Having witnessed what the advent of digital, cloud, and mobile did to companies that weren’t quick enough to adapt, no one wants to be left behind. Hence, we at Fusionex are here to help companies ride this wave of digital transformation – and the cloud plays a crucial role in helping our customers on this journey.”
The Alibaba Cloud Summit Infinity 2018 was the Cloud provider’s first International Summit and boasted an exciting day filled with top-notch keynotes, vertical industry channels, high-level engagement discussions and amazing product launches.
Distinguished speakers at this grand event included Singapore Minister for Foreign Affairs and Minister-in-Charge of the Smart Nation Initiative Dr Vivian Balakrishnan, Alibaba Cloud International Business President Yeming Wang as well as Fusionex Vice President of New Technologies Raju Chellam, just to name a few.